Regulations of the online ordering site https://pierogarnia.uk/
§ 1. Definitions
Parties – entities participating in the order processing process, consisting of the Seller and the Customer.
The administrator of personal data is:
Polish Bistro LTD
Company Number 11966845
11 Winslow Road, Peterborough PE3 9RE England
Seller – an entity that is the administrator of the website
Customer – A natural person (consumer) making a purchase by placing an order on the Website from the Seller, according to the Offer provided by the Seller.
Website – the website located at https://pierogarnia.uk/
Dishes – gastronomy products and articles, which the Seller presents in his Offer.
Offer – a list of products that the Seller is able to provide to the Customer and presents them on the Website https://pierogarnia.uk/
Order – a legal act carried out by the Customer who expressly agrees to purchase selected products and services in accordance with the presented price list.
Payment – the act of choosing a specific form of payment (PayPal / payment cards, payment on delivery in order to make a payment for an Order placed.
Data processing – the act of processing personal data necessary for an effective Order processing process, the responsible entity:
Polish Bistro LTD
Company Number 11966845
11 Winslow Road, Peterborough PE3 9RE England
§ 2. General provisions
This document is the Regulations and applies to all Parties, obliging them to comply with its provisions.
Placing an order by confirming with the ‘Buy and pay’ button is the moment of conclusion of the purchase contract between the Seller and the Customer according to the parameters provided by the Customer when placing the order. Registration on the Website is not necessary to place an order.
The customer declares that the data provided by him necessary to complete the order are consistent with the facts. At the same time, the Customer declares that he will use the Website only for the correct and actual placing of Orders and will not take actions that may expose the Seller to losses. § 3. Rules for the acceptance and implementation of orders
The customer purchases dishes from the Seller’s offer by selecting the appropriate menu item.
Basic items from the menu can be supplemented with additions, all are marked with a price and the Summary of the total order amount.
The Customer declares the method of implementation – Order with delivery or collection on site and the preferred method of payment, the Customer may also provide additional comments on the implementation of the Order.
Confirmation of placing an Order is made by checking the acceptance ‘Buy and pay’ ‘/’ Continue to PayPal ‘.
If you choose an online payment method, the customer will be taken to the online payment page.
Each time, the Seller may accept or reject the Order, in the event of rejection, the Customer will receive relevant information and the online payment will be returned to the Customer’s account. § 4. Order parameters
The buyer has the option of placing an Order with delivery to the specified address only if the address relates to the city of Peterborough.
2. The additional fee for the Delivery to the specified address option is specified in the order summary.
§ 5. Right to withdraw from the contract
Before the performance of the service by the Seller, the Customer may withdraw from the contract without giving any reason, and this entitlement may be exercised until the Seller has not commenced the execution of the Order.
To exercise the right to withdraw from the contract, the Customer is obliged to immediately inform the Seller by phone, presenting a clear statement of will to withdraw from the contract.
Withdrawal from the contract is effective and the Customer is entitled to a refund, until the moment the Seller begins the implementation of the Order, this time is considered to be a maximum of 5 minutes from the moment the Customer successfully placed the Order.
Informing the Seller about the desire to withdraw from the contract via e-mail is not sufficient to effectively withdraw from the contract.
If the Order has been paid for by the Customer via the online channel, the funds will be returned to the Customer within a maximum of 14 business days, through the same channel from which the original payment was made. § 6. Complaints
If the Customer finds any irregularities in the delivered Order, the Customer will inform the Seller about the fact by phone or via e-mail.
The Customer’s complaint will be considered within 14 days of its receipt by the Seller and the answer will be provided to the Customer electronically.
The complaint should contain the customer’s identification data, telephone, e-mail address, date of placing the order, date of the order, indicated address of the order and a detailed description of the reservations.
If the data or information provided in the complaint is incomplete, the Seller may request supplementary information and the time for considering the complaint shall be extended until the data is completed by the Customer submitting the complaint.
Electronic complaints should be sent to the following address: polishbistroltd@gmail.com
§ 7. Final provisions
In order to properly provide services, it is necessary for the Customer to have access to the Internet, an active e-mail address and telephone.
In matters not covered by the Regulations, the provisions of generally applicable law shall apply.
The system operator reserves the right to amend these Regulations. The amendment to the Regulations comes into force within 2 days from the date of publication.
